Alephee developers portal
  • Introduction
    • 📘API documentation
      • Introduction to integrations
    • ⚙️Using the API
      • 🔒Authentication
      • 🏹Swagger
    • 📡Overall index of methods
  • Usage limiting
    • 🕑Rate limiting
    • 🔃Limits per request
    • ♒Limits HTTP headers responses
    • ⚠️Usage limits by endpoint
  • Accounts
    • GET methods
      • Accounts
        • ⚠️Usage limiting
        • ⬆️Request and Respone
        • ⌨️Type specifications
        • ⚙️Examples
      • Marketplaces
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • Price Lists
        • ⚠️Usage limiting
        • ⬆️Request and Responses
        • ⌨️Type specifications
        • ⚙️Examples
      • Stores
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • Login Token
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • 📊Business rules
        • Standard usage flow for Alephee B2B portal
        • ⌨️Type specifications
        • ⚙️Examples
    • PUT methods
      • Update account fiscal tax rules
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
  • Orders
    • Logical model
      • ℹ️What is an order?
      • 📂Order model overview
      • 🛒Shopping cart orders
        • 🔳Cart order model overview
        • 〽️Mercado Libre’s shopping cart orders
      • 💴Approved payments and pending payments
      • 🗒️General notes
    • GET methods
      • 👩‍💻Orders
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
        • ⁉️Useful tips
      • 🛒Orders List From A Shopping Cart
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • 📄Orders Document
        • ⚠️Usage limiting
        • ⬆️Request and Response
      • 🧾Order Shipping Label
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⚙️Examples
    • PUT methods
      • 📑Update orders status
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • 👨‍💼Mark orders as integrated
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • POST methods
      • 📑Attach document to an order
        • ⚠️Usage limiting
        • Allowed document types and formats
        • ⬆️Request and Response
        • ⚙️Examples
        • ⚙️Example using POSTMAN via form-data
        • ⚙️Example using POSTMAN via JSON body
      • 📑Split an order
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
      • 📨Send a message to a buyer
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⚙️Examples
      • 📝Create a new order
        • ⚠️Usage limiting
        • Introduction
        • 📊Business rules
        • 📑Order mandatory sections
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • DELETE methods
      • 📑Delete an order
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⚙️Examples
  • Orders shipping
    • GET methods
      • Shipping Packaging Information
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • Shipping Scheduling Information
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • Shipping Transportation Information
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • POST methods
      • Set Shipping Packaging Information
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⚙️Examples
  • Products
    • GET methods
      • Products
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • POST methods
      • Logical model
      • Business Rules
        • Prices considerations
        • Available prices attributes combinations to set prices
        • Stock considerations
        • Alephee B2B portals prices and stock considerations
        • Measurable quantity and price considerations
      • Update Products
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • PUT methods
      • Update product fiscal information
        • ⚠️Usage limiting
        • 🗒️Notes
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • DELETE methods
      • Delete products from a price list
        • ⚠️Usage limiting
        • 📊Business rules
        • ‼️Warnings
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⌨️Result type specifications
        • ⚙️Examples
        • Most common validation error messages and how to fix them.
  • Product listings
    • GET methods
      • Product Listings
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • POST methods
      • Set product listings discounts
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • PUT methods
      • Update product listings
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • Set product listings status
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
  • GLOSSARY
    • Conventions
    • Response status codes
    • Marketplaces/Channels ID and names list
    • Product listings status list
    • Orders and shipping glossary
      • Available order statuses codes
      • State transitions diagram
      • Automatic and manual order status updates
      • Attaching documents to orders
      • Shipping labels
  • TROUBLESHOOTING
    • ❗Important tips
    • ✅Best integrations practices
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  1. TROUBLESHOOTING

Important tips

Some tips to avoid common API integration errors that often occur due to insufficiently reviewing the documentation.

• Essential: internet connection required for any type of integration.

• Review the strict product code matching between systems and Alephee (either by brand and SKU code or own/internal/client code).

• Review business rules in API documentation and files.

• Consider correct integration with different types of set up accounts (Brand/Distributor/Sellers/OfficialStores/PUIS):

... Catalog (prices and stock) for Brand/Distribuidor account

... Orders, Listings and messaging for Seller/Official Store account

• When applicable, remember to modify SRP (suggested retail price) in addition to Price (with or without taxes).

• Stock to be reported should be physical inventory minus reserved stock (avoid stock breakage).

• Stock for PUIS to be reported to each PUIS account Maximums and limits for each API service are documented and available.

• The usage quotas and time bands are documented in the commercial scope.

• The integration periodicity depends on each organization, their strategy, and the available inventory level to publish on marketplaces.

• Prices can be updated according to the organization's strategy.

• For low inventory, a low periodicity of stock updates is recommended (especially if sales orders are not integrated).

• Consider using safety stock for listings with low stock quantities.

• The integration of orders depends on each organization If successful tests have been performed in the TEST environment, the integration data must be updated for the REAL environment of Alephee. Please notify the integration team to activate it.

• Please, read the responses (both response code and the response details) provided by the APIs each time a service call is made.

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Last updated 5 months ago

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