> For the complete documentation index, see [llms.txt](https://developers.alephee.com/v2/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.alephee.com/v2/orders/put-methods/update-orders-status/business-rules.md).

# Business rules

The user can request to change the status of an order only if the order is not associated with a shipping method that automatically updates statuses. For example, this applies to orders where the "Method" property is not set to the "MarketplaceShipping" value.

{% hint style="info" %}
Some marketplaces do not allow to change the order status.
{% endhint %}

Please refer to the orders and shipping glossary section for more details.\
\
This endpoint will return an error and a descriptive message if the user tries to change the status of an order that cannot be updated through this method.\
\
The “tracking” section and its properties have no business rules engaged with any marketplace. This section is only informative.

{% hint style="danger" %}
It is not allowed to change the status of an order to "Cancelled" if the order originated from a marketplace. The only orders that can have their status changed to "Cancelled" are those created by the user using the [API POST orders endpoint](/v2/orders/post-methods/create-a-new-order.md).
{% endhint %}