# Business rules

The user can request to change the status of an order only if the order is not associated with a shipping method that automatically updates statuses. For example, this applies to orders where the "Method" property is not set to the "MarketplaceShipping" value.

{% hint style="info" %}
Some marketplaces do not allow to change the order status.
{% endhint %}

Please refer to the orders and shipping glossary section for more details.\
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This endpoint will return an error and a descriptive message if the user tries to change the status of an order that cannot be updated through this method.\
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The “tracking” section and its properties have no business rules engaged with any marketplace. This section is only informative.

{% hint style="danger" %}
It is not allowed to change the status of an order to "Cancelled" if the order originated from a marketplace. The only orders that can have their status changed to "Cancelled" are those created by the user using the [API POST orders endpoint](https://developers.alephee.com/v2/orders/post-methods/create-a-new-order).
{% endhint %}