📊Business rules

The user can request to change the status of an order only if the order is not associated with a shipping method that automatically updates statuses. For example, this applies to orders where the "Method" property is not set to the "MarketplaceShipping" value.

Some marketplaces do not allow to change the order status.

Please refer to the orders and shipping glossary section for more details. This endpoint will return an error and a descriptive message if the user tries to change the status of an order that cannot be updated through this method. The “tracking” section and its properties have no business rules engaged with any marketplace. This section is only informative.

It is not allowed to change the status of an order to "Cancelled" if the order originated from a marketplace. The only orders that can have their status changed to "Cancelled" are those created by the user using the API POST orders endpoint.