Alephee developers portal
  • Introduction
    • 📘API documentation
      • Introduction to integrations
    • ⚙️Using the API
      • 🔒Authentication
      • 🏹Swagger
    • 📡Overall index of methods
  • Usage limiting
    • 🕑Rate limiting
    • 🔃Limits per request
    • ♒Limits HTTP headers responses
    • ⚠️Usage limits by endpoint
  • Accounts
    • GET methods
      • Accounts
        • ⚠️Usage limiting
        • ⬆️Request and Respone
        • ⌨️Type specifications
        • ⚙️Examples
      • Marketplaces
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • Price Lists
        • ⚠️Usage limiting
        • ⬆️Request and Responses
        • ⌨️Type specifications
        • ⚙️Examples
      • Stores
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • Login Token
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • 📊Business rules
        • Standard usage flow for Alephee B2B portal
        • ⌨️Type specifications
        • ⚙️Examples
    • PUT methods
      • Update account fiscal tax rules
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
  • Orders
    • Logical model
      • ℹ️What is an order?
      • 📂Order model overview
      • 🛒Shopping cart orders
        • 🔳Cart order model overview
        • 〽️Mercado Libre’s shopping cart orders
      • 💴Approved payments and pending payments
      • 🗒️General notes
    • GET methods
      • 👩‍💻Orders
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
        • ⁉️Useful tips
      • 🛒Orders List From A Shopping Cart
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • 📄Orders Document
        • ⚠️Usage limiting
        • ⬆️Request and Response
      • 🧾Order Shipping Label
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⚙️Examples
    • PUT methods
      • 📑Update orders status
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • 👨‍💼Mark orders as integrated
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • POST methods
      • 📑Attach document to an order
        • ⚠️Usage limiting
        • Allowed document types and formats
        • ⬆️Request and Response
        • ⚙️Examples
        • ⚙️Example using POSTMAN via form-data
        • ⚙️Example using POSTMAN via JSON body
      • 📑Split an order
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
      • 📨Send a message to a buyer
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⚙️Examples
      • 📝Create a new order
        • ⚠️Usage limiting
        • Introduction
        • 📊Business rules
        • 📑Order mandatory sections
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • DELETE methods
      • 📑Delete an order
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⚙️Examples
  • Orders shipping
    • GET methods
      • Shipping Packaging Information
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • Shipping Scheduling Information
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • Shipping Transportation Information
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • POST methods
      • Set Shipping Packaging Information
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⚙️Examples
  • Products
    • GET methods
      • Products
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • POST methods
      • Logical model
      • Business Rules
        • Prices considerations
        • Available prices attributes combinations to set prices
        • Stock considerations
        • Alephee B2B portals prices and stock considerations
        • Measurable quantity and price considerations
      • Update Products
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • PUT methods
      • Update product fiscal information
        • ⚠️Usage limiting
        • 🗒️Notes
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • DELETE methods
      • Delete products from a price list
        • ⚠️Usage limiting
        • 📊Business rules
        • ‼️Warnings
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⌨️Result type specifications
        • ⚙️Examples
        • Most common validation error messages and how to fix them.
  • Product listings
    • GET methods
      • Product Listings
        • ⚠️Usage limiting
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • POST methods
      • Set product listings discounts
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
    • PUT methods
      • Update product listings
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
      • Set product listings status
        • ⚠️Usage limiting
        • 📊Business rules
        • ⬆️Request and Response
        • ⌨️Type specifications
        • ⚙️Examples
  • GLOSSARY
    • Conventions
    • Response status codes
    • Marketplaces/Channels ID and names list
    • Product listings status list
    • Orders and shipping glossary
      • Available order statuses codes
      • State transitions diagram
      • Automatic and manual order status updates
      • Attaching documents to orders
      • Shipping labels
  • TROUBLESHOOTING
    • ❗Important tips
    • ✅Best integrations practices
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  1. GLOSSARY
  2. Orders and shipping glossary

Automatic and manual order status updates

Shipping status may vary on the order depending on the shipping mode selected for the product. For modes that support automatic tracking and tracking numbers are monitored, the shipping status will be updated by the marketplace, while for other shipping modes, you’ll be responsible for sending a tracking number and update the orders status.

The user can request to change the status of an order only when that order does not is set to a shipping method that updates the statuses automatically, for example, those orders that have the "Shipping.Method" property set to the "MarketplaceShipping" value.

The following table summarizes the markets and logistics types to understand which orders automatically change status and which orders do not.

Country
Marketplace
Marketplace
Orders status changes

ALL

Mercado Libre / Mercado Livre

Agreement

Manual.

User should change status.

Pickup

Manual.

User should change status.

ME2

Mercado Envios 2

(drop_off)

(xd_drop_off)

Automatic.

The marketplace changes the status.

ME1

Mercado Envios 1

Manual.

User should change status.

Flex

(self_service)

Manual.

User should change status.

Collection

(cross_docking)

Automatic.

The marketplace changes the status.

Fulfillment

Automatic.

The marketplace changes the status.

Custom

(Postal, Courier)

Manual.

User should change status.

Brazil

B2W

All

Automatic.

The marketplace changes the status.

Brazil

E-COMM

All

Manual.

User should change status.

LATAM

Garbarino

All

Automatic.

The marketplace changes the status.

LATAM

Pedidos YA!

All

Automatic.

The marketplace changes the status.

LATAM

Rappi

All

Automatic.

The marketplace changes the status

ALL

Amazon

Courier

Automatic.

The marketplace changes the status

Fulfillment

Automatic.

The marketplace changes the status

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Last updated 2 years ago

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