# Automatic and manual order status updates

Shipping status may vary on the order depending on the shipping mode selected for the product.\
For modes that support automatic tracking and tracking numbers are monitored, the shipping status will be updated by the marketplace, while for other shipping modes, you’ll be responsible for sending a tracking number and update the orders status.

The user can request to change the status of an order only when that order does not is set to a shipping method that updates the statuses automatically, for example, those orders that have the "Shipping.Method" property set to the "*MarketplaceShipping*" value.

 The following table summarizes the markets and logistics types to understand which orders automatically change status and which orders do not.

| Country         | Marketplace                                     | Marketplace                                                               | Orders status changes                                       |
| --------------- | ----------------------------------------------- | ------------------------------------------------------------------------- | ----------------------------------------------------------- |
| ALL             | <p>Mercado Libre /<br>Mercado Livre<br><br></p> | Agreement                                                                 | <p>Manual.</p><p>User should change status.</p>             |
|                 |                                                 | Pickup                                                                    | <p>Manual.</p><p>User should change status.</p>             |
|                 |                                                 | <p>ME2</p><p>Mercado Envios 2</p><p>(drop\_off)</p><p>(xd\_drop\_off)</p> | <p>Automatic.</p><p>The marketplace changes the status.</p> |
|                 |                                                 | <p>ME1</p><p>Mercado Envios 1</p>                                         | <p>Manual.</p><p>User should change status.</p>             |
|                 |                                                 | <p>Flex</p><p>(self\_service)</p>                                         | <p>Manual.</p><p>User should change status.</p>             |
| <p></p><p> </p> |                                                 | <p>Collection</p><p>(cross\_docking)</p>                                  | <p>Automatic.</p><p>The marketplace changes the status.</p> |
|                 |                                                 | Fulfillment                                                               | <p>Automatic.</p><p>The marketplace changes the status.</p> |
|                 |                                                 | <p>Custom</p><p>(Postal, Courier)</p>                                     | <p>Manual.</p><p>User should change status.</p>             |
| Brazil          | B2W                                             | All                                                                       | <p>Automatic.</p><p>The marketplace changes the status.</p> |
| Brazil          | E-COMM                                          | All                                                                       | <p>Manual.</p><p>User should change status.</p>             |
| LATAM           | Garbarino                                       | All                                                                       | <p>Automatic.</p><p>The marketplace changes the status.</p> |
| LATAM           | Pedidos YA!                                     | All                                                                       | <p>Automatic.</p><p>The marketplace changes the status.</p> |
| LATAM           | Rappi                                           | All                                                                       | <p>Automatic.</p><p>The marketplace changes the status</p>  |
| ALL             | Amazon                                          | Courier                                                                   | <p>Automatic.</p><p>The marketplace changes the status</p>  |
|                 |                                                 | Fulfillment                                                               | <p>Automatic.</p><p>The marketplace changes the status</p>  |


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